Claims Reporting

It is our commitment to you to provide you with superior claims service. You can call and have our claims representative take the claim information over the phone, by fax, or by mail.

Reporting claims quickly and efficiently is one of the best ways to keep your overall costs down.  However you decide to report your claim, we ask that you do it as quickly as possible, so we can deliver the superior service that you deserve.

If you want to report by phone, call us between 8 am and 5 pm MST at

208-336-5600

or if it?s an emergency or catastrophic event, please contact your agent directly on his or her cell phone 24-7, or contact your carrier directly (see below Commercial Claim Reporting Numbers).

If you wish to fax or mail your notice of loss, you can do so as follows:

Fax number: 208-344-0651

Mailing address: P.O. Box 8447  Boise, ID 83707

Note: You can click on the Company Name below to be directed to their claims website.


Commercial Claim Reporting Numbers

Company Business Phone

 Acuity

800-242-7666

 Allied Insurance

866-322-3214

 American Hallmark Insurance Services 877-832-6645
 Auto-Owners 800-346-0346
 CNA 877-262-2727
 Continental Western Group 800-480-2942
 Employers 866-563-2757
 Idaho State Insurance Fund 800-334-2370
 Liberty Northwest (Property & Casualty) 800-289-0930
 Liberty Northwest (Workers? Compensation) 800-275-5600
 Oregon Mutual 800-934-3809
 Safeco 800-332-3226
 Travelers 800-238-6225
 WorkCare NorthWest 800-486-7533
 Zurich 800-987-3373